Privacy Policy
Introduction
Welcome to Lynx Innovations' website. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect
We may collect and process the following data about you:
- Personal Data: Name, email address, phone number, and any other details you provide when you contact us or subscribe to our services.
- Usage Data: Anonymous information about how our website is used, such as the pages visited, the website that referred you, and your browser, operating system, device type and country. This is collected without cookies and does not identify you.
2. Use of Your Information
We use the information we collect in the following ways:
- To provide our services: We use your information to deliver the services you request from us.
- To improve our website: We use analytics data to understand how our website is used and to improve its functionality and content.
- To communicate with you: We may use your contact information to respond to your inquiries and send you updates about our services.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided your consent for us to process your data (e.g., for marketing communications).
- Legitimate Interests: We may process your data for our legitimate business interests, such as improving our services and website.
- Compliance with Legal Obligations: We process your data to comply with our legal obligations.
4. Cookies and Analytics
Our website does not set any cookies.
We measure how the website is used with Umami, an analytics tool that we run on our own servers. Umami does not use cookies and does not store IP addresses or any other information that identifies you. It records only aggregated statistics, such as page views, referring websites, and the browser, device type and country of visitors.
If you choose to book a call, the booking form is provided by Calendly and only loads when you open it. Calendly may set its own cookies; see Calendly’s privacy notice.
5. Data Sharing and Transfers
We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:
- Service Providers: We may share your data with third-party service providers who assist us in operating our website and conducting our business.
- Legal Requirements: We may disclose your data to comply with legal obligations or to protect the rights, property, or safety of our company, our customers, or others.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data under certain conditions.
- Restriction: You can request the restriction of processing of your personal data under certain conditions.
- Portability: You can request the transfer of your personal data to another organization.
- Objection: You can object to the processing of your personal data under certain conditions.
- Withdraw Consent: You can withdraw your consent to the processing of your personal data at any time.
To exercise any of these rights, email us at enquiries@lynxinnovations.co.uk.
9. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.